Returns and Exchanges

At Brick, we stand by the quality of our electronics and offer a 30-day return policy for a full refund or exchange on all original-condition items. Simply ensure your device is factory reset and packaged with all original accessories to qualify for a seamless return process.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare Your Device

Back up your data and perform a factory reset to remove all personal information, then pack the item securely in its original box.

3

Ship Your Return

Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the device condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing